Privacy Policy

Effective Date: 2024-11-29

At DigitalScarlet LLC (“we,” “our,” “us”), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains what data we collect, how we use it, your rights under data protection laws (including the CCPA and GDPR), and how you can contact us with questions.

By using our website, booking a service, or accessing our materials, you agree to the practices described below.

1. What We Collect

We may collect the following personal information from you:

  • Full name (first and last)
  • Email address
  • Mobile phone number
  • Payment information (via Stripe)
  • Usage data (via Google Analytics and cookies)

You provide this data when you:

  • Book a free assessment or coaching session
  • Submit a website form
  • Subscribe to a lead magnet
  • Purchase a service or product
  • Opt in to receive our emails
  • Use our website

2. How We Use Your Information

We use your information to:

  • Schedule and confirm sessions
  • Send SMS reminders about lessons
  • Process invoices and payments
  • Grant access to private practice folders (e.g., Google Drive)
  • Send newsletters and coaching updates (with consent)
  • Improve website performance via analytics

Legal Basis for Processing (for EU users) We collect and process your data only when we have a legal basis under applicable law. These bases may include:

  • Your consent
  • Contractual necessity (e.g., delivering a service you booked)
  • Our legitimate interest (e.g., improving our services or communicating with you)

3. Cookies & Tracking Tools

We use Google Analytics to collect anonymized, non-personal information about how users interact with our site. This may include:

  • IP address
  • Browser type
  • Location (general)
  • Time spent on pages
  • Click behavior

You may disable cookies through your browser settings.

4. Marketing Emails & Communication

We use MailerLite to send weekly emails related to accent coaching and service updates.

  • You opt in by downloading a free resource or submitting a form.
  • We clearly disclose the frequency and type of content you’ll receive.
  • You can unsubscribe anytime via the link in any email.
  • We never share or sell your email address.

5. How We Store & Protect Your Data

We use secure, industry-standard third-party platforms to store your data:

  • Stripe for payment processing
  • Calendly for scheduling
  • MailerLite for email communication
  • Google Drive for lifetime access to your practice materials

We do not store personal data on our own servers. Access to data is limited to essential use and protected by secure logins and encryption wherever applicable.

6. Third-Party Sharing

We do not sell your personal data to third parties.

However, we may share your data with essential service providers listed above, solely to deliver the services you’ve requested. These platforms may store or process your information on our behalf and are bound by their own privacy terms.

California Residents – CCPA Compliance Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request to see the personal information we have about you
  • Ask us to delete your personal information
  • Opt out of the sale of your data (we do not sell personal data)

To submit such a request, email nikola@intonetic.com.

7. Data Retention

We retain your data only for as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Emails are stored in MailerLite as long as you’re subscribed. Booking and payment records remain accessible in Calendly and Stripe for legal/accounting purposes. Access to your Google Drive folder is tied to your email address; deleting your email will remove access.

8. International Users (GDPR)

We serve users globally, including the European Union. If you are located in the EU, you are entitled to additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, correct, or delete your personal data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to lodge a complaint with a supervisory authority

To exercise your GDPR rights, email us at nikola@intonetic.com.

9. Children’s Privacy

Our services are intended for adults aged 16 and over. We do not knowingly collect or store data from children under 16. If we become aware that we’ve collected data from a minor, we will delete it promptly.

10. Your Rights & Data Requests

You may:

  • Access the personal data we have about you
  • Correct or update your information
  • Request that we delete your data
  • Withdraw consent or unsubscribe at any time

To submit a request, email us at nikola@intonetic.com. Note: Deleting your email will revoke access to any linked practice resources.

11. Changes to This Policy

We may update this policy from time to time. The “Effective Date” at the top reflects the most recent revision. We encourage you to review this page periodically. Continued use of our services implies acceptance of any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, contact us at:

DigitalScarlet LLC
Email: nikola@intonetic.com
Website: https://intonetic.com

X

To Learn More About This Technique That ALL Actors Use To Ditch Their Accent...

Enter Your Name and Your Email Address